Unfortunately during the level four lockdown, we’re unable to approve new loans. Our team will be back in the office once alert levels change and we’ll be able to process new loan applications at that time.
If you need to contact us please email firstname.lastname@example.org and we’ll respond as soon as a team member can get to it.
If you’ve got a pre-approved loan with another New Zealand lender, we may be able to offer an annual interest rate 2% lower than the rate they’ve given you.
All loan applications are subject to our normal lending criteria, but if you give us a call on 0800 543 718 we should be able to give you an indication as to whether your loan qualifies or not. We can’t give a guaranteed pre-approval over the phone, as we need to assess a complete application for all loans, but we can see if your loan qualifies for our Mates Rates promotion.
If we approve your new loan we do require you to withdraw your application from the lender that had pre-approved you, in order to comply with our responsible lending criteria.
This promotion is available for a limited time only.